Simple, transparent pricing
Choose the CasaReply plan that fits your business.
CasaReply gives your business an AI employee that answers customers on WhatsApp, organises every conversation into contacts and leads, and hands over to your team when a person is what a conversation needs. Pick a plan below, and request access to get started.
Three plans, one product.
The same AI employee, the same features, on every plan. What changes is how much conversation volume, team access and WhatsApp numbers you get.
Starter
Small businesses & solo operators
Recommended for
One WhatsApp number and a small team answering customers today.
What’s included
- An AI employee that answers from your own business information
- WhatsApp Business, on the number you already use
- Business knowledge: services, prices, FAQs, policies, documents, your website
- Contacts, leads and verified clients, organised automatically
- Human handoff whenever a conversation needs a person
- Full conversation history and AI activity on your dashboard
- Team access with roles: viewer, agent, admin, owner
Growth
Growing businesses & small teams
Recommended for
Higher conversation volume, up to 5 WhatsApp numbers, and a growing team sharing the inbox.
What’s included
- An AI employee that answers from your own business information
- WhatsApp Business, on the number you already use
- Business knowledge: services, prices, FAQs, policies, documents, your website
- Contacts, leads and verified clients, organised automatically
- Human handoff whenever a conversation needs a person
- Full conversation history and AI activity on your dashboard
- Team access with roles: viewer, agent, admin, owner
Business
Established businesses & larger teams
Recommended for
High conversation volume and a team of up to 10 people.
What’s included
- An AI employee that answers from your own business information
- WhatsApp Business, on the number you already use
- Business knowledge: services, prices, FAQs, policies, documents, your website
- Contacts, leads and verified clients, organised automatically
- Human handoff whenever a conversation needs a person
- Full conversation history and AI activity on your dashboard
- Team access with roles: viewer, agent, admin, owner
Compare
Compare CasaReply plans.
The product is the same on every plan. What changes is how much of it you get: team seats, AI-conversation volume each month, and how many WhatsApp numbers you can connect.
| Capability | Starter | GrowthMost requested | Business |
|---|---|---|---|
| Plan limits | |||
| WhatsApp numbers | 1 | 5 | Unlimited |
| AI conversations | 1,000/mo | 5,000/mo | 15,000/mo |
| Team members | 1 | 3 | 10 |
| Messaging | |||
| WhatsApp Business | Included | Included | Included |
| AI & conversations | |||
| An AI employee | Included | Included | Included |
| It does not make things up | Included | Included | Included |
| Human handoff | Included | Included | Included |
| You can see what it did | Included | Included | Included |
| Business knowledge | |||
| Your business knowledge | Included | Included | Included |
| Contacts & clients | |||
| Contacts and leads | Included | Included | Included |
| Clients are verified, not assumed | Included | Included | Included |
| Conversation history | Included | Included | Included |
| Team | |||
| Your team, with real roles | Included | Included | Included |
The foundation
What every plan includes.
Regardless of which plan you request, this is what your business gets from day one.
An AI employee
Answers customers using what you have told it about your business, and nothing else.
It does not make things up
An answer about your business has to come from your business information, or it is not sent.
WhatsApp Business
Connect the number your customers already message. Nothing for them to install.
The process
What happens after you request access.
CasaReply is currently onboarding businesses through a controlled access process. We review each request before activation.
- 1
Choose your plan
Starter, Growth or Business, whichever matches how your team works today.
- 2
Request access
Tell us about your business. It takes a few minutes.
- 3
Get approved
We review each request and confirm the right plan before anything is billed.
- 4
Activate your account
Once payment is verified, your workspace is created and ready to configure.
Why we review every request
We confirm the right plan
A quick look at how your team handles conversations tells us which plan actually fits.
We make sure it is a good fit
CasaReply works best for a business that already has customers messaging it. We would rather say so before you set anything up than after.
We can support your setup
Approval is also when we start helping you connect WhatsApp and add your first knowledge.
Questions
What people ask about access and cost.
Can I subscribe directly from the website?
Not yet. CasaReply currently uses an application-based onboarding process: you request access, we review it, and an approved business receives payment instructions.
There is no checkout on this site, and there will not be an unexpected one either. Nothing is billed until your request has been approved.
How do I pay for CasaReply?
After your request is reviewed and approved, you receive payment instructions directly from us. Payment is currently by bank transfer, not by card on this website.
WhatsApp messaging itself is billed separately by Meta, directly to you, at their rates.
When do I get access?
Your workspace is activated once your request is approved and your payment is verified. There is no fixed number of days we can promise, because it depends on your bank and on how quickly we can confirm the details of your request.
Can I change my plan later?
Contact us and we will sort it out. There is no self-serve billing page to do it from yet, so for now this is a conversation rather than a button.
What happens after I request access?
We review what you told us about your business, confirm the plan that fits, and reply with next steps. If that means approval, you receive payment instructions; if something does not fit, we tell you plainly and why.
Is there a free trial?
No. We are not going to say there is one when there is not. If you want to see how CasaReply behaves before requesting access, read Services and How it works, or ask us directly.
Can I cancel?
There is no formal cancellation policy published yet. Contact us and we will handle it directly rather than point you at a policy that does not exist.
Can I talk to someone before choosing a plan?
Yes. That is exactly what the contact form is for, and you do not need to have picked a plan first.
What will I pay Meta?
Meta charges for WhatsApp Business messaging at their own rates, which vary by country and by conversation type, and they bill you directly.
CasaReply cannot see those charges, does not add to them, and does not resell them. Check Meta’s current pricing for your country before you plan around it.
What happens to my data if I stop using it?
Your business information, contacts and conversation history are yours. Nothing in CasaReply is designed to make leaving difficult, and no feature is held back to make going harder.
Do I need a WhatsApp Business account?
Yes, a WhatsApp Business account with Meta, on the number you want to use. It is free to create; Meta bills only for the messaging itself, directly to you.
Approval is also when we start helping you connect it.
Are there usage limits?
No. CasaReply does not meter or cap conversations, messages or contacts by plan today. The plan you request shapes the conversation we have with you before approval, not what the product will let you do.
Is there a setup process?
There is no setup fee and no mandatory onboarding package. Once your account is activated, you connect WhatsApp and add your business knowledge yourself, and the dashboard tracks which of those you have done.
Ready to put CasaReply to work?
Choose your plan and request access. Our team will guide you through approval, connecting WhatsApp, and everything after.